Possible SanDisk Extreme SSD issues

[oldaolgeezer]

Possible SanDisk Extreme SSD issues

Note: This may only apply to certain SanDisk Extreme SSD's,
maybe only with a certain manufacturing date, etc.

FYI:

SanDisk Extreme SSDs from Ars Technica:

"SanDisk only confirms 4TB troubles.
by Scharon Harding - 5/19/2023"

"Ars saw two 2TB units become unreadable, but SanDisk
only confirms 4TB troubles."

"SanDisk customers have been complaining about the company's
Extreme and Extreme Pro portable SSDs suddenly wiping data and,
in some cases, becoming unreadable.
Complaints go back at least four months, and SanDisk told Ars
today that a firmware fix is coming "soon."
However, SanDisk only confirmed a firmware update for the 4TB models,
despite an Ars staffer and online users reporting issues with 2TB drives."

"SanDisk’s response

Until now, there has been little public response from SanDisk,
which has mostly referred online users to open a support ticket
with SanDisk's technical support team.
Questions about refunds have been left unanswered.

When Ars contacted SanDisk about the issue, a company representative said:
Western Digital is aware of reports indicating some customers
have experienced an issue with 4TB SanDisk Extreme and/or 
Extreme Pro portable SSDs (SDSSDE61-4T00 and SDSSDE81-4T00 respectively).
We have resolved the issue and will publish a firmware update
to our website soon.
Customers with questions or who are experiencing issues should
contact our Customer Support team for assistance."

"SanDisk didn't answer our questions about refunds, whether or
not the firmware would address issues with the 2TB models,
what caused the issue, or when exactly this firmware fix will come."

The above is from: https://arstechnica.com/gadgets/2023/05 ... -promised/

more here:

https://www.tomshardware.com/news/sandi ... d-responds

https://www.engadget.com/western-digita ... 24180.html

https://www.xda-developers.com/sandisk- ... -ssds-fix/

https://hardware.slashdot.org/story/23/ ... g#comments

[dogcat]

from the arstechnica article

Ars Technica's Lee Hutchinson confirmed suffering not one, but two 2TB Extreme Pros dying. After filling about halfway, each drive met a slew of read and write errors.

i seem to remember similar symptoms concerning fake drives

[oldaolgeezer]

It seems Western Digital has a webpage (built maybe around June 2023 per
https://arstechnica.com/gadgets/2023/05 ... nts-page=4)
for the possible firmware update for a firmware issue that can cause
SanDisk Extreme Portable SSD V2, SanDisk Extreme Pro Portable SSD V2,
and WD My Passport SSD products to unexpectedly disconnect from a computer.

To address and resolve this issue, Western Digital has developed a firmware
updater tool that allows the needed firmware to be installed,
enabling your continued use of the SSD on your Windows and/or macOS device.

https://support-en.wd.com/app/firmwareupdate

You will need to input your serial number and what OS you are using?

===

"The following products have been impacted by this issue.

• SanDisk Extreme Portable 4TB (SDSSDE61-4T00)

• SanDisk Extreme Pro Portable 4TB (SDSSDE81-4T00)

• SanDisk Extreme Pro 2TB (SDSSDE81-2T00)

• SanDisk Extreme Pro 1TB (SDSSDE81-1T00)

• WD My Passport 4TB (WDBAGF0040BGY)

Western Digital has addressed this firmware issue in the manufacturing process,
and Western Digital can confirm that the issue is not impacting
currently shipping products.

Use the serial number lookup tool to check if a firmware update is
needed for your device.
Once there, you will be guided through a quick assessment.
If an update is needed, you will be walked through the appropriate
steps based on the computer operating system you’re running."

===

Maybe this will help someone.