USB keyboard and mouse stop working after a while. Does anybody know what's happening? (BookwormPup64 10.0.9)

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USB keyboard and mouse stop working after a while. Does anybody know what's happening? (BookwormPup64 10.0.9)

Post by LANdpLAN »

Using Bookworm Pup64 and at start up everything works. Then all of a sudden the plugged in usb keyboard and mouse do not work. Lights are still on the devices.

Last edited by bigpup on Mon Jan 20, 2025 2:11 pm, edited 2 times in total.
Reason: added Puppy version to subject
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Re: USB keyboard and mouse stop working after a while. Does anybody know what's happening?

Post by bigpup »

Anything you did just before this happened?

How are they plugged into the computer?
USB ports on the computer or by a USB external additional ports device?

Do you get them back after doing a reboot or full power off/on boot up?

Are you using the latest version of BookwormPup64 10.0.7?
If no.
You need to use this version.

How is BookwormPup64 installed and on what type drive?

The things you do not tell us, are usually the clue to fixing the problem.
When I was a kid, I wanted to be older.
This is not what I expected :o

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Re: USB keyboard and mouse stop working after a while. Does anybody know what's happening?

Post by bigpup »

From your post in BookwormPup64 topic.

I can see them in hardware info and the lights are still on. The built in trackpad and keyboard work.

So this is a laptop computer?

For the mouse.
In menu ->Setup ->PupControl ->Hardware ->Input Devices ->touchpad
Have it turned off.
This keeps them both from trying to control.
You want to have only one working.

Probably also need to shutoff the laptop keyboard, but not sure how you would do that.
Maybe something in the computers bios setup has this as a optional setting.
Keyboard enable/disable. :idea:

The things you do not tell us, are usually the clue to fixing the problem.
When I was a kid, I wanted to be older.
This is not what I expected :o

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Re: USB keyboard and mouse stop working after a while. Does anybody know what's happening?

Post by LANdpLAN »

After disabling the track pad I could not move the mouse so I rebooted. Not convinced that this is a solution because normally on initial boot both mouse and track pad work.
It just happened now as I opened a document from libre office calc that was improperly closed due to shutdown without saving. After clicking ok to recover the spreadsheet I was working on the usb mouse stopped working.

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Re: USB keyboard and mouse stop working after a while. Does anybody know what's happening?

Post by bigpup »

What specific version of BookwormPup64 are you using???????

The latest version is 10.0.9

It does have some improvements and bug fixes from older versions.

The things you do not tell us, are usually the clue to fixing the problem.
When I was a kid, I wanted to be older.
This is not what I expected :o

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Re: USB keyboard and mouse stop working after a while. Does anybody know what's happening?

Post by LANdpLAN »

bigpup wrote: Mon Jan 20, 2025 1:12 am

What specific version of BookwormPup64 are you using???????

The latest version is 10.0.9

It does have some improvements and bug fixes from older versions.

I am using 10.0.9

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Re: USB keyboard and mouse stop working after a while. Does anybody know what's happening? (BookwormPup64 10.0.9)

Post by LANdpLAN »

Still trying to solve this problem. It happened again with inkscape and web browser and a few file manager windows open. I see in the processes dialogue something unfamiliar "Isolated Web co". I wonder if I can launch terminal with the laptop keyboard and kill that process?
Or if there are any other ideas...

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Re: USB keyboard and mouse stop working after a while. Does anybody know what's happening? (BookwormPup64 10.0.9)

Post by bigpup »

How exactly are the USB keyboard and mouse hooked to computer?

Different USB ports on the computer or anything like a USB hub being also used?

Did you ever check in the computers bios setup for any setting to disable the builtin keyboard?

Tried to plug into different USB ports?

Well, you are assuming nothing is wrong with the USB port.

Looked for any damage in the USB port?
Dirty.
Bent contacts.

I can not replicate your mouse issue.

I am on a laptop and using BookwormPup64 10.0.9.
USB mouse plugged in.
Have touchpad disabled.
No issues.

With touchpad also enabled.
It and the mouse will try to make different things happen, if a do not make sure to not be touching the touchpad.

The things you do not tell us, are usually the clue to fixing the problem.
When I was a kid, I wanted to be older.
This is not what I expected :o

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Re: USB keyboard and mouse stop working after a while. Does anybody know what's happening? (BookwormPup64 10.0.9)

Post by bigpup »

What is the make and model of the laptop?

The things you do not tell us, are usually the clue to fixing the problem.
When I was a kid, I wanted to be older.
This is not what I expected :o

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