Puppy Linux Discussion Forum

Hi everyone, I have a problem that I can't solve with Linux Puppy. I recently bought an Acer Aspire i7 I10510U notebook with 16Gb of ram and SSD 512 and with Windows 10 system, unfortunately by inserting the USB stick with Bionic Puppy (64Bit) already working with a 2016 Lenovo i3 laptop the notebook does not load the operating system.
The Acer notebook, consulting several sites on the web, after appropriate changes made in the UEFI works very well with Linux Mint 20 otherwise I would not be able to load it, at first it did not even read the USB image.
Unfortunately Bionic Puppy does not work because the notebook loads Windows 10 or, if I enter the UEFI to make the necessary changes for the operation of MInt20, which is also installed on a 1Gb external hard drive, it does not detect any operating system.
The stick with Bionic Puppy installed has always been loaded and has always worked on any laptop or notebook and I'm surprised it doesn't work on the Acer.
I don't know if I can fix the problem in a few steps by intervening on the UEFI or it is the operating system, which regardless of the changes I could make, will never work on a too recent notebook.
Thanks for the attention.

It could be the hardware is just too new.

Fossapup64 9.0.5 you could try.

However a few things.

Do not shutdown windows 10 in hibernate mode.
Only do a complete total shutdown.

In the UEFI settings. Usually in the security settings.
Depending on what the UEFI has for settings.
Disable secure boot or enable legacy boot or enable CSM.
That should eliminate any UEFI settings causing your boot problem.

UEFI setting fast boot disabled may help.

If still a problem.

Give exact details on what happens when it boots.
You do what?
You see what?

Any small clue as to what is happening may help us give you help.

Hello, I do not put Windows into hibernation, I turn on the Notebook with the USB key where Bionic Puppy is installed and the message at the top center immediately comes out "GNU GRUB version 2.04" then, the line under "Minimal BASH-like line editing is supported. for the first word, TAB lists possible command completions. Anywhere else TAB lists possible device or file completions. " and then the prompt "grub> _" The same line comes out when the external hard-disk where Linux Mint 20 is installed is not inserted and does not even load Windows 10. It does not see the operating systems, this is because to make Mint work I already have operated in UEFI by disabling secure boot and enabling usb ports at boot.
I had to do the CTRL + S command in the UEFI in the "Main" section to bring up the "SATA Mode" line and select "AHCI" instead of "RST with Optane" sacrificing Windows 10 for Linux Mint.
I thought with these changes that Puppy would work too ...
In summary: with the settings entered in the UEFI currently I only have Mint working, so I don't use Windows.
I always use 2 systems Mint and Puppy, the first ok and the second? I'd hate to give it up ...
Hello.

Please describe under what conditions you can still get Windows to start. Is it when NO USB device is inserted? Is it when the Mint USB device is inserted and Windows runs off a Mint boot menu?

I had omitted to write that with the factory settings only Windows 10 works as the notebook starts up only this system because neither Mint nor Bionic Puppy USB sticks are read.
The settings that only allow Windows 10 to work are, once you have entered the UEFI, re-enable Legacy and change with Ctrl-S from "AHCI" to "RST with optane".
If I set the changes for Mint and do not insert any usb key, nothing works (I am without an operating system), if I set Windows 10 only this works, the changes of one exclude the other but in any case Puppy never works.

So when you boot off the Puppy USB drive, you get as far as the "grub>" prompt?

That suggests that it is starting the boot process, but cannot read what it needs off the drive to continue.

Is this an issue off booting off USB2 vs USB3 ports?

I had omitted to write that with the factory settings only Windows 10 works as the notebook starts up only this system because neither Mint nor Bionic Puppy USB sticks are read.
The settings that only allow Windows 10 to work are, once you have entered the UEFI, re-enable Legacy and change with Ctrl-S from "AHCI" to "RST with optane".
If I set the changes for Mint and do not insert any usb key, nothing works (I am without an operating system), if I set Windows 10 only this works, the changes of one exclude the other but in any case Puppy never works.

Sorry, I was wrong to repeat the same answer (I thought I had not entered it). I inserted the usb stick with puppy installed in each port of the notebook and nothing starts.
I turn on the Acer and the screen appears for a fraction of a second in which pressing F2 I enter the UEFI and then it does not load any operating system unless I insert the Mint20 external hard drive.

This is what should be normal setup in the UEFI to boot Windows 10.
Legacy boot and or CSM is set disable. (they are not used)
Secure boot is set to enable.

How Mint boots is not anything to do with how Bionicpup boots.
Mint is using a totally different boot loader to boot.
I do wonder if the Mint install made some changes to the Windows 10 boot loader setup???

ONLY HAVE THE BIONICPUP64 USB PLUGGED IN!!!!!!!!!

To get Puppy to boot.
Secure boot is disabled.
If there is a setting to enable legacy boot or enable CSM. Doing that will also disable secure boot and put the UEFI into a legacy bios setup.
You are telling the UEFI to run in a legacy bios mode of operation.

Bionicpup64 8.0 should now boot.

I am wondering if you are going to the boot device setting part of the UEFI setup and changing the boot device order to first boot from USB.
Maye even say the specific USB Puppy is on.

Also, just as the computer starts there should be a specific key to press to bring up a list of devices to boot from.
The Bionicpup USB should be in that list.
The specific key is different in different brands, so info should be in the owners manual or maybe on the very first screen that pops up at start.
Example:
F7, Esc, F11, F12, etc........

I redid the usb stick with BionicPup as Iso to be installed in any hard-disk and the notebook does not read it and I tried to insert it in all the usb ports.
When I boot the notebook before it loads the operating systems I press F12 and a boot screen appears where I can only choose 1 ubunto 2 Windows boot manager, the first is for Mint and the second does not work if I do not reset the UEFI to factory settings but doing so does not work Mint20.
Puppy is not loaded in any way, I am surprised that the BionicPup ISO is not loaded either. Boh ....

Here is something that may be the problem.

One of the new requirements of UEFI for booting is the boot loader stuff must be on a partition formatted fat32.
The new computer with UEFI probably requires this.

So this is what may work.
You will need another USB stick.
You can use the Bionicpup USB booted on one of the other computers to make a completely different other USB stick install.
You are going to use a installer program to do it.

First run Quickpet->Info->Bionicpup updates.
This will install the program Frugalpup Installer
You use this program to do the install.

You will have to make a new Bionicpup64 8.0 USB stick.
Use Gparted program.
Make two partitions on the USB stick.
First one a small 300MB size, formatted fat32, and flagged boot.
The rest of the USB stick the 2nd partition format ext 3 or 4.

Now start Frugalpup installer program.
On main Window click on Puppy button.
Select the Bionicpup 64 8.0 iso to install.
Select the 2nd partition on the new USB stick as location.
Make a directory(folder) on that partition to put the frugal install in. Carefully read that how to make the directory.
I usually give it the name of the Puppy version.
proceed to completing the install into that directory.

Back at the main Frugalpup window.
Select the boot button.
Tell the process to install the boot loader on the first small fat32 partition on the new USB stick.
Tell it to install both boot loader types UEFI and legacy bios.

If you did it correctly.
The boot loader files will be on the small fat32 partition.
Bionicpup64 8.0 will be frugal install in a directory(folder) on the 2nd partition.

When you try to boot with this USB stick.
It may be listed as two different USB's. A UEFI and a Old style/ legacy bios.
For the new UEFI computer.
Select the UEFI USB identifier.

Not:
You can just install only the UEFI boot loader.
However with both types installed this new stick should be able to boot on any computer. UEFI or legacy bios.

This works for me on UEFI computers.

You can copy the old Bionicpup save to the new USB and it will use the save.

Try booting to safe mode. Once in safe mode, boot to BIOS, change "RST Optane" to "AHCI", and boot back to safe mode. And then boot back to normal mode. Windows will now accept "AHCI". Found this Acer community help.

@ swhnk-puppy:-

The very fact that even Windows won't boot unless the Mint HDD is plugged-in suggests to me that boot priority has somehow become transferred to whatever boot-loader you have on the Mint hard drive.....

I could of course be wrong.


Mike.

Hello everyone, I thank you all for your interest, in particular I thank "bigpup" (you are very good, several times you have solved problems that are insurmountable for me).
It took me time to answer because I had to redo everything from scratch and following the advice given by "bigpup" slavishly I managed today to make it work without any problem on the fully functional Acer i7 BionicPuppy.
I am delighted and again 1000 times thanks.
Until next time !!!

Just like the Chromebooks, eh bigpup!