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Cannot Login at One Website (Cancelled Account)
Posted: Sat Jul 24, 2021 12:55 am
by Mercedes350se
I have been using Grays for a number of years. Just recently the IT wallahs have decided to fix something that was not broken and now i cannot login.
The URL is:
https://www.grays.com/
When I try to login I get this error page:
https://res3.grays.com/404.html
I am using a frugal install of Bionic 32 bit with seamonkey 2.53.6
I have tried spoofing the useragent (UA) with a Firefox UA and a Chrome UA - both give the same error page.
I have no trouble with a login on my tablet using Firefox or Brave so it seems? to be a seamonkey issue.
PS. I have contacted their Help service - the best they can offer is to try Chrome browser - the reason for my spoof attempt mentioned above.
Any thoughts please?
Re: Cannot Login at One Website
Posted: Sat Jul 24, 2021 2:12 am
by TerryH
Using seamonkey 2.53.2 in dpupbuster64 I created a new account without issue and showed as logged in. I then logged out and attempted to login again and was presented the the same error page as you. I switched to vivaldi and loggged in successfully. So as you suspect it appears to be an issue of using seamonkey or maybe other mozilla based browsers also.
Edit: Tried to login on Busterpup 8.0 32-bit using Palemoon 28.16, I get same error page.
Edit 2: Logged in OK in slacko64 using firefox 90.0
Re: Cannot Login at One Website
Posted: Sat Jul 24, 2021 11:59 am
by norgo
Re: Cannot Login at One Website
Posted: Sun Jul 25, 2021 4:31 am
by Mercedes350se
@TerryH, Way above the call of duty. Interesting it is not only seamonkey.
@norgo, Works a treat. Please explain why it does ...
Re: Cannot Login at One Website
Posted: Sun Jul 25, 2021 6:47 pm
by norgo
I think the reason is the character encoding.
This website is a coding nightmare.
Main page starts with utf-8 encoding thats okay,
in the middle of this site it turns to windows-1252
and at the signin site is no character encoding declared.
- seamonkey 2.53.8.1 error console
- error_console.jpg (20.98 KiB) Viewed 518 times
Re: Cannot Login at One Website
Posted: Mon Jul 26, 2021 2:56 am
by Mercedes350se
My grin was short lived. Login OK but unable to bid. Maybe a good thing ...
Re: Cannot Login at One Website
Posted: Mon Jul 26, 2021 8:00 pm
by norgo
@Mercedes350se
Launch seamonkey and login to grays.com web-site.
Navigate to the bidding page (it's important to be at the desired page!) and choose in your browser menu bar
Tools -> Cookie Manager
select
Allow Session Cookies from This Website
confirm the appearing message box
after that choose in your browser menu bar
Edit -> Preferences -> Privacy & Security -> Cookies
select
Allow all cookies
Accept for current session only
close the browser menu
click the reload button of your browser to reload the site
Re: Cannot Login at One Website
Posted: Tue Jul 27, 2021 4:42 am
by Mercedes350se
Unfortunately the Autobid still does not work.
Thank you for your help but at this stage I am not going to try any further.
Grays can only suggest Google Chrome browser which is never going to happen.