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What's wrong with the Forum and Website? (Solved)

Posted: Wed Mar 10, 2021 4:02 pm
by taersh

New Puppy Forum and official Puppy Website not longer available.

I have the forum stored under browser bookmarks: https://forum.puppylinux.com/, but I get a 403 error message all the time. The same is with puppylinux.com.

What's wrong?
Is this the beginning of the end of Puppy Linux?


Re: What's wrong with the Forum and Website?

Posted: Wed Mar 10, 2021 4:11 pm
by backi

I posted this "Bug" also in Security Section in Off Topic -Security Section.

Strange Security Warning while trying access Forum Website

Not sure if we are talking about the same "Bug".

Encountered some strange Incident while trying to access Puppy Linux Discussion Forum during this Day (10.March 2021):
Could`nt access Forum Website for a couple of Hours.
Also tried with different Browsers ....also all Add-Ons disabled.

Instead :

Warning: Potential Security Risk Ahead

Waterfox detected a potential security threat and did not continue to forum.puppylinux.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Learn more…

Websites prove their identity via certificates. Waterfox does not trust this site because it uses a certificate that is not valid for forum.puppylinux.com. The certificate is only valid for the following names: *.au.syrahost.com, au.syrahost.com

Error code: SSL_ERROR_BAD_CERT_DOMAIN

View Certificate

Now it is gone .....and works normal.
Wonder what it means.


Re: What's wrong with the Forum and Website?

Posted: Wed Mar 10, 2021 4:19 pm
by Grey

I also couldn't go to the forum at forum.puppylinux.com today. The provider claims that the problems arose due to the failure of a large data center in Strasbourg(the city is located just on the border of France and Germany). A major fire broke out there. On the other hand, puppylinux.rockedge.org works.


Re: What's wrong with the Forum and Website?

Posted: Wed Mar 10, 2021 4:20 pm
by taersh

I can access this forum only by: https://puppylinux.rockedge.org/.
But this didn't work for a few hours today also.

The link to the murga forum (on top of this forums pages) doesn't work either for me.
Nor works puppylinux.com.
All failing.


Re: What's wrong with the Forum and Website?

Posted: Wed Mar 10, 2021 4:26 pm
by rockedge

@taersh

Working on adding certificates to allow https on puppylinux.com and something went wrong

I am working on it with 01micko to fix it. There is a very complicated interaction between domains...since both are on different servers and hosts on 2 different sides of the planet.


Re: What's wrong with the Forum and Website?

Posted: Thu Mar 11, 2021 3:17 am
by 01micko

The main Puppylinux.com is still down, will be fixed soon. However you can now access it with www.puppylinux.com - secure.

We're getting there. You can thank Google for this mess.


Re: What's wrong with the Forum and Website?

Posted: Thu Mar 11, 2021 7:12 am
by 8Geee

OK... tried the www version and main site OK.
My trail led me to LQ/puppy and thanks for the heads-up.
Bookmarked here for now.

Thanks much
8Geee


Re: What's wrong with the Forum and Website?

Posted: Thu Mar 11, 2021 11:41 am
by mikewalsh

Gawd, WHAT a palaver....

"Oh, what a tangled web we weave, when once we practise to deceive...." Bloody Google. They really do want to control the web, don't they? Sheesh.

Couldn't access the site in any way, shape or form yesterday. Today, at least it's showing.

Initially, none of the Chromium 'clones' would let me log-in. At all. Experimenting with various browsers - I an SO glad I maintain multiple browsers, now! - a fresh install of Quantum-portable, which I'd set-up in 32-bit Xenialpup, finally allowed me to log-in via https://puppylinux.rockedge.org. Yay!! (I actually tried this from the information post I'd pinned to the top of BleepingComputer's Unix & Linux forum, at the time of John's passing last year; it worked, so.....yeah.)

I now have Iron logging me in, too.....after clearing all Puppy login data from LastPass, the browser itself, clearing the cache completely, and performing a re-boot, followed by resetting the URLs for both forums! What a f**k-up.

Like many others, I suspect, I originally thought the OVH Strasbourg datacenter fire must have had summat to do with it. Coincidental it happened at more or less the same time....BleepingComputer have a regular 'News' stream running, and they cover all these kinds of incidents, of course.

Erik, I'm sure I speak for everyone when I say "Thank you" for the tireless work you put in on the community's behalf. It really IS appreciated, y'know.

Mike. ;)


Re: What's wrong with the Forum and Website?

Posted: Thu Mar 11, 2021 2:22 pm
by rockedge

Bloody Google

One would think that it would be an easy thing to redirect one URL to another especially when both ends of it agree...but no...so now we are going into the deep end of research and tinkering with the nuclear reactor core to achieve what seems should be straight forward.
01micko is doing the heavy lifting on one side of the planet....I'm just holding the rudder


Re: What's wrong with the Forum and Website?

Posted: Thu Mar 11, 2021 3:42 pm
by keniv

I too am having problems accessing this site. I've tried with both 32 bit and 64bit pups and busterdog. Have also tried palemoon, iron, firefox and brave (on my phone) browsers with no luck. While the www.puppylinux.com lets me access the main site I cannot access the forum from there. I got a message on one of the browsers suggesting I contact the "webmaster" about this problem and gave an email addressed. I sent an email which bounced so this address does not seem to work. I was then in a position of not being able to contact the forum at all until I tried the oldest machine I have which is a P3 800MHz 320MB toshiba running Lucid 5287. The most up to date browser it can run is palemoon 27.9.4 SSE. This browser is the only one that works and I can get in using https://puppylinux.rockedge.org! I suspect that many users who, like myself, are not experts will still be locked out. Can I request that if the fix for this involves things being done from the user end then at set of step by step instruction be provide for those like me who will need them.

Regards,

Ken.


Re: What's wrong with the Forum and Website?

Posted: Thu Mar 11, 2021 4:08 pm
by keniv

Further to the above post the error I get is named as an "Internal Server Error". The email address for the "server administrator" is given as
webmaster@puppylinux.01micko.com
Should this address work? It didn't for me.

Ken.


Re: What's wrong with the Forum and Website?

Posted: Thu Mar 11, 2021 4:36 pm
by rockedge

@keniv
We are working on the problem and are actively configuring a solution.

You will see service vary while we are working on the fix. Eventually it will be back to the way it was!
Hang in there and meanwhile use the forums true domain address https://puppylinux.rockedge.org to reach this forum.

The contact Email address remains as : "info@puppylinux.rockedge.org"


Re: What's wrong with the Forum and Website?

Posted: Thu Mar 11, 2021 5:08 pm
by taersh
keniv wrote: Thu Mar 11, 2021 4:08 pm

Further to the above post the error I get is named as an "Internal Server Error". The email address for the "server administrator" is given as
webmaster@puppylinux.01micko.com
Should this address work? It didn't for me.

Ken.

This didn't work for me also. I had tried to send a mail.


Re: What's wrong with the Forum and Website?

Posted: Thu Mar 11, 2021 6:32 pm
by keniv

@rockedge

Hang in there and meanwhile use the forums true domain address https://puppylinux.rockedge.org to reach this forum.

Yes this is the one I'm using on this old machine but as I'm sure you know it's not working in newer pups on my "more modern" machine.

The contact Email address remains as : "info@puppylinux.rockedge.org"

Thanks for this. I've made a note. I tried the "webmaster" address because that was what was suggested in the error message give in the browser when the connection failed.

You will see service vary while we are working on the fix. Eventually it will be back to the way it was!

Thanks for the work your doing to achieve this. I wouldn't know where to start.

@taersh

This didn't work for me also. I had tried to send a mail.

Can I ask did this email address appear in a browser error message in the same way it did for me or did you find it elsewhere.

Regards,

Ken.


Re: What's wrong with the Forum and Website?

Posted: Thu Mar 11, 2021 8:44 pm
by taersh

Yes, in error message.


Re: What's wrong with the Forum and Website?

Posted: Thu Mar 11, 2021 8:58 pm
by 01micko

A few of reasons the redirect may not work

  • my site is not https

  • DNS isn't updated yet

  • clear your browser cache


Re: What's wrong with the Forum and Website?

Posted: Fri Mar 12, 2021 2:56 am
by spiritwild

I run xenial 32 bit.
i was only able to log in with vivaldi.
firefox failed as well as sea monkey.


Re: What's wrong with the Forum and Website?

Posted: Fri Mar 12, 2021 6:42 am
by 01micko

I put in a redirect with my host instead of using a simple html redirect (which works for puppylinux.com) so hopefully in a few hours after DNS catches up the forum can be reached from forum.puppylinux.com.


Re: What's wrong with the Forum and Website?

Posted: Fri Mar 12, 2021 7:12 am
by peebee

12-Mar-2021 GMT 07.09

Website access fine https://www.puppylinux.com/

No forum access from either Chromium or Firefox. https://forum.puppylinux.com/


Re: What's wrong with the Forum and Website?

Posted: Fri Mar 12, 2021 8:53 am
by wiak
peebee wrote: Fri Mar 12, 2021 7:12 am

No forum access from either Chromium or Firefox

I have no problem accessing https://puppylinux.rockedge.org from my Chromium installation, or from Firefox on my WDL_Arch64 system.

Problems people have with different systems/browsers (at the moment - but issues may reappear as DNS propagations occur over time for new attempts) is almost certainly simply that they need to clear their browser cache (as others have pointed out).

Having said that, the difficulty with DNS is that once changes are made to it (which is necessary here) these changes take up to 72 hours to propagate round the globe. Unfortunately, even when writing one-liner scripts there are often mistakes, but in scripting it is a simple matter to find the fault, re-test, and finally get things working. With DNS there is that awful up to 72 hours delay (though usually under 24hours is enough) to wait on to see if everything is okay! Different matter if doing DNS experiments in a teaching laboratory since everything is local and no delay to wait on... but that is not the case here, so difficult indeed to test out what works and what doesn't.

I use redirects between my sites, redirecting actual domain names to actual host urls (using CNAME and A records in my domain hosting DNS). After any change I always have that 'nervous' wait, but luckily I've been relatively lucky in terms of things working and know my own DNS situation quite well now, but if I were to move to a new DNS domain management site (where implementation details are always somehow different) I'd have a lot of trouble getting it working, I know.

Good news is that once it properly works (including email side of things DKIM, SPF, DMARC; yes, there are many complications...) then it generally keeps on working thereafter...


Re: What's wrong with the Forum and Website?

Posted: Fri Mar 12, 2021 11:38 am
by keniv
01micko wrote: Thu Mar 11, 2021 8:58 pm

A few of reasons the redirect may not work

  • my site is not https

  • DNS isn't updated yet

  • clear your browser cache

clear your browser cache

I don't know how to do this. I know that in windows it can be done with ccleaner and I believe in linux it can be done with bleachbit but I haven't use bleachbit. I think I've seen it in a PPM. Presumably I would have to have the appropriate version for each pup/dog I run. In palemoon Tools>Preferences>Privacy there is a check box "Clear history when palemoon closes". Does ticking this clear the cache. Is there a manual way to clear the cache? I guess this might vary with the browser used.

DNS isn't updated yet

I'm now worried that when this happens I will not be able to get into the forum with this old machine either. If that happens is the only way to have any contact/connection with the forum is via info@puppylinux.rockedge.org? I would like to say that if it appears that I've stopped logging in or post It will be because I can no longer access the forum.

Regards,

Ken.


Re: What's wrong with the Forum and Website?

Posted: Fri Mar 12, 2021 1:32 pm
by mikewalsh

@keniv :-

For Chrissakes, don't use Bleachbit. It takes quite a bit of skill to know what you're doing with it, and can do more harm than good if you don't.

I'll do you a "how-to" for the Chromium 'clones' (including Iron) shortly. Got some errands to run this afternoon, and other stuff I have to do tonight, so it may not be till tomorrow. I've also PM'd you with a contact e-mail, so if the worst comes to the worst you can always drop ME a line.....OK?

We'll get you sorted. It's just a case of getting old, "stale" data out of the way, so you can start afresh with new URLs & log-in info.

Mike. ;)


Re: What's wrong with the Forum and Website?

Posted: Fri Mar 12, 2021 3:02 pm
by keniv

@mikewalsh

For Chrissakes, don't use Bleachbit.

Yep, I have read warnings about using Bleachbit before and it has always put me off.

I'll do you a "how-to" for the Chromium 'clones' (including Iron) shortly.

Thanks Mike, I'm happy to wait for that.

I've also PM'd you with a contact e-mail, so if the worst comes to the worst you can always drop ME a line.....OK?

Thanks for that. It gives me a back up if I get locked out completely which is a worry. I've replied to your PM.

Regards,

Ken.


Re: What's wrong with the Forum and Website?

Posted: Fri Mar 12, 2021 4:55 pm
by keniv

Now have BusterDog 64bit working on my other machine with palemoon using https://puppylinux.rockedge.com. Also DpupStretch 7.5 and Quickpup 20.6 both 32bit using the same portable palemoon and iron (by mikewalsh) are working. Slack 7.0 64bit working using firefox but not with portable iron 64bit. BionicPup 64bit not working with either palemoon or potable iron. I did not have to clear the browser cache to get the ones that I've listed as working to work but did have to re-enter user name and password. Just to be clear the ones which are not yet working did work previously. So for me at least things are getting better.

Regards,

Ken.

Edit1: Also working on my phone using brave browser.
Edit2: Palemoon 64bit now working on BionicPup. Had to delete cache via History>Clear Recent History. Still no luck with 64bit Iron even after clearing cache.


Re: What's wrong with the Forum and Website?

Posted: Sun Mar 14, 2021 3:27 pm
by Barkingmad

Hello

May I jump in here with some odditites I'm still having?

I'm using Taha 6.0.6 32bit

In the built-in PaleMoon updated to 28.16 (the last 32bit update) things are as follows:
www.puppylinux.com works OK
The link from there to the forum reterns "server not found"
Going directly to https://pupplinux.rockedge.org works OK but I can't login. I can enter my username and password but they seem to be "ignored". for instance, if I click "REply" on a post I am asked to login.
Access rockedge.org through FireFox 78.5 and login works OK - I'm using it now to post.

Any ideas? I've looked at "clear history" in PaleMoon and there are lots of checkable options to clear so which should I try clearing out?

BTW I'm in th UK and using Plusnet as my ISP.

Thanks
Will


Re: What's wrong with the Forum and Website?

Posted: Sun Mar 14, 2021 3:40 pm
by keniv

Edit1: Also working on my phone using brave browser.
Edit2: Palemoon 64bit now working on BionicPup. Had to delete cache via History>Clear Recent History. Still no luck with 64bit Iron even after clearing cache.

Now have forum working in all browsers that I'm using including portable Iron 64bit which is the last one I got working. I have had to do different things to different browsers which I find a bit odd but may be that's what I should have expected.

Regards,

Ken.


Re: What's wrong with the Forum and Website?

Posted: Sun Mar 14, 2021 3:43 pm
by tosim

Seem I can only connect now using: https://puppylinux.rockedge.org/. This is with Firefox, and also Vivaldi.
Error I get using regular url:
This site can’t be reached
Check if there is a typo in forum.puppylinux.com.
DNS_PROBE_FINISHED_NXDOMAIN


Re: What's wrong with the Forum and Website?

Posted: Sun Mar 14, 2021 6:35 pm
by greengeek

From my cellphone i cannot connect to forum.puppylinux.com as i get the following message:

"The web page at https://forum.puppylinux.com/index.php/? could not be loaded because:
net::ERR_NAME_NOT_RESOLVED"

and from my PC i get:

"Pale Moon can't find the server at forum.puppylinux.com"


Re: What's wrong with the Forum and Website?

Posted: Sun Mar 14, 2021 7:12 pm
by 6502coder

On my LXLE (a Lubuntu re-spin) system, I can login into the forum using Seamonkey 2.53.6, but I cannot login using Firefox 86.0. With Firefox, my username and password are accepted without any error messages, but I don't actually get logged into the forum.

To clarify, I just started having this problem logging in with Firefox today. Never had an issue before.


Re: What's wrong with the Forum and Website?

Posted: Sun Mar 14, 2021 7:13 pm
by keniv

@greengeek

To get my browsers to connect to the forum I had to use https://pupplinux.rockedge.org. This includes my mobile using brave browser as well as pups and a dog using palemoon and iron 32/64 bit.

Regards,

Ken.