Cannot Login at One Website (Cancelled Account)

[Mercedes350se]

I have been using Grays for a number of years. Just recently the IT wallahs have decided to fix something that was not broken and now i cannot login.

The URL is:

https://www.grays.com/

When I try to login I get this error page:

https://res3.grays.com/404.html

I am using a frugal install of Bionic 32 bit with seamonkey 2.53.6

I have tried spoofing the useragent (UA) with a Firefox UA and a Chrome UA - both give the same error page.

I have no trouble with a login on my tablet using Firefox or Brave so it seems? to be a seamonkey issue.

PS. I have contacted their Help service - the best they can offer is to try Chrome browser - the reason for my spoof attempt mentioned above.

Any thoughts please?

[TerryH]

Using seamonkey 2.53.2 in dpupbuster64 I created a new account without issue and showed as logged in. I then logged out and attempted to login again and was presented the the same error page as you. I switched to vivaldi and loggged in successfully. So as you suspect it appears to be an issue of using seamonkey or maybe other mozilla based browsers also.

Edit: Tried to login on Busterpup 8.0 32-bit using Palemoon 28.16, I get same error page.

Edit 2: Logged in OK in slacko64 using firefox 90.0

[norgo]

@Mercedes350se

confirmed
try to login using this https://www.grays.com/signin?el=1

[Mercedes350se]

@TerryH, Way above the call of duty. Interesting it is not only seamonkey.

@norgo, Works a treat. Please explain why it does ...

[norgo]

I think the reason is the character encoding.
This website is a coding nightmare.
Main page starts with utf-8 encoding thats okay,
in the middle of this site it turns to windows-1252
and at the signin site is no character encoding declared.

seamonkey 2.53.8.1 error console

error_console.jpg (20.98 KiB) Viewed 521 times

[Mercedes350se]

My grin was short lived. Login OK but unable to bid. Maybe a good thing ...

[norgo]

@Mercedes350se
Launch seamonkey and login to grays.com web-site.
Navigate to the bidding page (it's important to be at the desired page!) and choose in your browser menu bar

Tools -> Cookie Manager
select
Allow Session Cookies from This Website
confirm the appearing message box

after that choose in your browser menu bar
Edit -> Preferences -> Privacy & Security -> Cookies
select
Allow all cookies
Accept for current session only
close the browser menu

click the reload button of your browser to reload the site

[Mercedes350se]

Unfortunately the Autobid still does not work.

Thank you for your help but at this stage I am not going to try any further.

Grays can only suggest Google Chrome browser which is never going to happen.